Going back to the original topic—
Hi, former CDFW employee here,
I'm really sorry you've had less than favorable encounters with CDFW staffers. The biggest issue I've seen is lack of budget and excessive turnover. Contrary to popular belief, state employees (at least rank-and-file) get paid very little. The scientific aid positions, which require a college degree, get paid minimum wage, do not get any benefits, and are seasonal. Thus, many staffers are simply there just to get something on their resumes and move on to better work. This results in the majority of public encounters being with green, fresh college graduates trying to make ends meet, or with jaded wardens who have seen/heard enough BS to fill several olympic size swimming pools.
Now there are a lot of passionate and talented people that go through CDFW, but their passion and talent usually takes them higher to biologist/supervisor positions or to the private sector. In my experience at my office, a pretty good portion of the staffers do actually go outdoors and fish/hunt in their free time as opposed to shouting "Save the Whales!" on street corners. But then again, most of these people are sitting inside crunching numbers or on the water pulling research nets, so again, what's left to go engage with the public most of the time are fresh hires who may or may not share our values. For CDFW to retain the kind of talent that makes a good impression on the public, it should offer more to entry level positions so that people don't just leave after one season, and instead gain experience and knowledge interacting with the public. But, that's a budget and inevitably political question, so I'll stay out of it.
As for the regulations themselves, they very much are confusing, but not by design. The state is just so huge and covers so many different fisheries that there isn't a clear cut, one-size-fits-all solution to the ridiculous size of the regulations booklet. On their website, there are summaries for regulations based on region, so that's some help, but it's still a lot of information. There are definitely a lot of grey areas (especially in inland regulations), that need to be addressed, but unfortunately, like any other agency, CDFW and the Cal Fish and Game Commission move at the speed of bureaucracy (slow).